We're here to help! Whether you have a question about our products, need assistance with an order, or want to discuss business opportunities, our team is ready to assist you.

Send Us a Message

Contact Information

Phone

+44 717 393 7695

Mon-Fri: 9am-6pm (UK Time)

Address

2 Andy Locks

Matthewschester PO6 4FH

United Kingdom

Business Details

Company Reg. No. 09414040

VAT Reg. No. GB123456789

Frequently Asked Questions

How long does shipping take?

Standard shipping within the UK typically takes 2-3 business days. International shipping varies by location, generally taking 5-10 business days for Europe and 7-14 business days for the rest of the world.

What is your return policy?

We offer a 30-day satisfaction guarantee on all our products. If you're not completely satisfied, you can return the item in its original condition for a full refund or exchange. Please see our Refund Policy for more details.

How do I claim on the lifetime warranty?

Our lifetime warranty covers manufacturing defects for as long as you own the product. To make a claim, simply contact our support team with your order number and photos of the defect. Once approved, we'll send a replacement at no cost to you.

Do you offer wholesale opportunities?

Yes, we offer wholesale partnerships for retailers interested in carrying ShieldCase products. Please contact our business development team at wholesale@shieldcase.com for more information on minimum order quantities, pricing, and terms.