Privacy Policy

Last Updated: April 12, 2024

At ShieldCase ("we", "us", "our"), we respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website at https://shieldcase.com (the "Website") or make a purchase from us.

1. Information We Collect

We collect personal information that you voluntarily provide to us when you:

• Register on the Website
• Place an order for products
• Sign up for our newsletter
• Contact us via the contact form, email, phone, or social media
• Participate in contests, surveys, or promotions

The personal information we collect may include:

• Name
• Email address
• Postal address
• Phone number
• Payment information (note: we do not store complete payment information as this is processed by our secure payment processors)
• Social media handles
• Any other information you choose to provide

We also automatically collect certain information when you visit our Website, including:

• IP address
• Browser type and version
• Operating system
• Referring website
• Time and date of your visit
• Pages you view
• Links you click
• Products you view or search for
• Information about your shopping cart

2. How We Use Your Information

We use the information we collect for various purposes, including to:

• Process and fulfill your orders
• Communicate with you about orders, products, services, and promotional offers
• Update you on shipping and billing information
• Provide customer support and respond to your inquiries
• Improve our Website, products, and services
• Personalize your experience on our Website
• Prevent fraud and enhance security
• Send marketing and promotional communications (with your consent)
• Comply with legal obligations

3. Cookies and Tracking Technologies

We use cookies, web beacons, pixels, and similar tracking technologies to collect information about your browsing activities on our Website. These technologies help us analyze website traffic, customize content, remember your preferences, and facilitate targeted marketing.

The types of cookies we use include:

• Essential cookies: Necessary for the Website to function properly
• Analytical/performance cookies: Help us understand how visitors interact with our Website
• Functionality cookies: Allow us to remember choices you make and provide enhanced features
• Targeting cookies: Record your visit to our Website, the pages you visit, and the links you follow to deliver advertisements more relevant to your interests

You can control cookies through your browser settings. However, if you disable certain cookies, some parts of our Website may not function properly.

4. Third-Party Service Providers

We may share your personal information with third-party service providers who perform services on our behalf, such as:

• Payment processors
• Shipping and fulfillment companies
• Customer service providers
• Marketing and advertising companies
• Analytics providers
• Email service providers

These service providers have access to your personal information only to perform specific tasks on our behalf and are obligated not to disclose or use it for any other purpose.

5. Analytics and Advertising

We use analytics services such as Google Analytics to help analyze how users use our Website. These services use cookies and similar technologies to collect information about your use of the Website and report website trends.

We also use third-party advertising companies to serve ads when you visit our Website. These companies may use information about your visits to this and other websites to provide advertisements about goods and services of interest to you.

6. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

7. Data Retention

We will retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, including for the purposes of satisfying any legal, accounting, or reporting requirements.

8. Your Rights

Depending on your location, you may have certain rights regarding your personal information, which may include:

• Access to the personal information we hold about you
• Correction of any inaccurate or incomplete personal information
• Deletion of your personal information in certain circumstances
• Restriction of processing of your personal information
• Data portability (receiving a copy of your personal information in a structured, commonly used format)
• Objection to processing of your personal information
• Withdrawal of consent at any time (where we rely on consent as the legal basis for processing)

To exercise any of these rights, please contact us using the information provided in the "Contact Us" section below.

9. Children's Privacy

Our Website is not intended for children under the age of 16. We do not knowingly collect personal information from children under 16. If you are a parent or guardian and believe your child has provided us with personal information, please contact us, and we will take steps to delete such information.

10. International Data Transfers

Your personal information may be transferred to and processed in countries other than the country in which you reside. These countries may have data protection laws that are different from those in your country.

We have implemented appropriate safeguards to ensure that your personal information remains protected in accordance with this Privacy Policy when transferred internationally.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time in response to changing legal, regulatory, or operational requirements. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date at the top.

We encourage you to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

12. Contact Us